Operations and Managed Services (Service Desk)

The resolution time for your case is based on the agreement between you as a customer and Atea. If you are unsure, you can contact the person who signed the agreement at your company for more information.

You can report errors with your operations or managed services to our service desk in My Atea. 

If you do not have an account in My Atea, you can apply for one here: Become a customer on Atea eShop. If it is urgent, you can contact our service desk via the contact details that your IT support function or the person who signed the agreement at your company should have access to. Please provide the following information so that we can handle your request quickly and securely: 

• What is wrong