Error Reporting Conference Rooms

Fill in this form and we will contact you. Error Report Conference Equipment (for you with a service agreement). You can also contact our service desk via ateaav.support@atea.se or 0200-33 00 40 and we will help you. Please provide the following information so that we can handle your request quickly and securely:

• Agreement number
• Name, address
• Equipment/room
• What is wrong

Contact us at ateaav.support@atea.se and we will contact you to discuss your needs and how we can best solve them. The cost of your specific service agreement depends on the equipment you have, its scope, and the desired response time. Please provide the following information:

• The type of equipment you have
• Quantity of the above equipment
• Location (one or more offices)

Yes, you can (cost applies). Fill in this form and we will contact you. Error Report Conference Equipment (for you without a service agreement).

Several factors affect this, and it depends on the level of the Service Level Agreement (SLA) you have chosen in the service agreement.

Contact us at ateaav.support@atea.se and we will help you.

If you sign a service agreement, the cost is determined by several factors, such as the equipment you have, its scope, and the desired response time.

If you do not have a service agreement, we invoice the cost for work and travel. The labor cost depends on whether a service technician, video conference specialist, programmer, or specialist consultant is needed. Additional costs may apply for inconvenient working hours on weekday evenings, Saturdays, Sundays, or holidays.

Yes, you can (cost applies). Fill in this form and we will contact you. Error Report Conference Equipment (for those without a service agreement) | Atea.