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Information to you

Here you will find frequently asked questions and answers about your orders and deliveries of software and cloud services, such as what applies if you want to make an adjustment to your order that has not already been delivered or how to find out where your delivery is.   

Move on to

➡️  Order

➡️  Delivery

 

My Atea

Simplify your working day and dialogue with us in our customer portal My Atea. You can, among other things, create an error report and follow the current status of your case.

Order

Can I change or add to my placed order?
Where can I see the status of my software order?
How do I cancel all or part of my software or cloud services order?

 

Delivery

When and how will I receive my software delivery?
When and how will I receive my cloud service delivery?

 

How do I change the email address for software and cloud service delivery?
Where is my software delivery?