IT Service Delivery Manager - ATEA Logistics


Are you passionate about delivering high quality services and a born leader? Then we have a challenge for you! We are recruiting for an IT Service Delivery Manager for Atea Logistics. In this role, you will report directly to the CIO for Logistics. You will join an area which is about to undergo an extensive IT Transformation and your work will have positive implications for the wider business for ATEA. If you are looking for a real challenge and be part of building a high performing team, then this may be the opportunity for you.

Your role in the team

As the IT Service Delivery Manager, you have the overall responsibility for applications, services and deliveries from end to end in one or more business areas. The role has a leadership responsibility and works in the boundaries between the strategic, tactical and operational.

Together with your team, you manage and develop existing and new applications and IT services. You work closely with all stakeholders, product owners, project managers, suppliers and other important functions within and outside the company and play an active role in promoting digitalization.

You work with the help of correct and high performance to contribute to the company's strategic goals and create maximum business profit for your area. Your team will consist of both internal and external developers and IT specialists, and you will work with various specialist experts in the Nordic and Baltic countries. In addition, the role will be part of a network between other SDMs from the other Nordic countries and the Baltic states.

What are we looking for?

We are looking for a leader with good ability to work independently and with great interest and commitment to lead her/his team towards our goals. You have solid experience and understanding of IT technology and have a clear vision of what IT can create value in a company's various work processes. You are a strong communicator with good presentation skills.

To succeed in the role of the IT Service Delivery Manager, you should have the following characteristics and background:

  • Relevant education at master's level or bachelor's degree.
  • 5+ years of proven experience in handling IT deliveries
  • 5+ years of experience in managing successful delivery teams
  • 2+ years of experience in process work and ITIL framework
  • Experience from budget management and follow-up
  • Experience in methodical project management
  • Relevant certifications are considered an advantage (ITIL, PMP, etc)
  • Good communication skills in Swedish and English (written and oral)

About the company Atea Logistics

Atea Logistics is the leading distributor and service provider in the Nordic region within IT infrastructure. We deliver IT products from leading vendors and help our customers with specialist competencies within IT infrastructure services. Atea Logistics has the ambition to be a leader in the IT industry when it comes to sustainability and works for one sustainable management of IT, both internally and towards partners and customers. Atea will therefore strive for a responsible supply chain, improve Atea’s own and our customers sustainability performance and realize the sustainability potential of IT.

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Welcome with your application! If you have any questions about the position, you are welcome to contact Konstantinos Viglas, CIO, at or 0470 77 16 90. We handle applications on an ongoing basis and the position can be filled before the final application date. As part of Atea's recruitment process, background checks on the final candidate are included.

Welcome with your application!

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